Food Service Worker
Food Service Worker prepares the students to
work in the dietary departments of hospitals, long-term care facilities,
retirement homes, group homes, and other healthcare settings. The program has
been developed with the support and co-operation of health care facilities
to prepare
individuals for employment in food service in a health
care setting. The students will acquire knowledge and skills that will enable
them to become a valuable member of the dietary team.
KNOWLEDGE & SKILLS
GAINED
FSW program is designed with an aim
to train students and provide required skills and knowledge for employment by
hospitals and other health care establishments. They can also be hired by
cafeterias, catering companies and other food service establishments. In some
cases they often get work at restaurants, cafes, hotels, fast food outlets, cafeterias, hospitals etc. The
knowledge and skills learned during the program are applied in these areas
where they are expected to take up responsibility relevant to the
position/title they have. The skills learnt during the entire length of the
program are as required by the industry regulation.
PROGRAM OUTLINE
Computer Fundamentals and Internet -
Trains on basic computer skills, creating and managing documents and using
internet.
Microsoft Word, Excel, PowerPoint -
Introduces word processing, spread sheets, PowerPoint presentations.
Role of Food Service Worker - presents
the students with the professional expectations of a food service worker,
including the roles and responsibilities, attitudes, ethical standards and
management functions.
Sanitation and Safety – help students to
explore to the sanitary food handling techniques and food server safety
procedures to minimize the risk of food borne illness.
Communication and Customer Service - this
course helps the students to develop effective written and verbal communication
skills needed to interact with clients, managers and with the team.
Nutrition in Health Care – the
students examine the basic principles of nutrition, the nutrition requirements
throughout the life cycle and the importance of therapeutic diets.
Food Preparation and Kitchen Equipments – the
student explores the principles and production of quantity food preparation.
Proper and safe food handling techniques are discusses and cleaning and
maintenance of selected kitchen equipment are also discussed here.
Professional Skills – Trains on
interpersonal skills required for successful induction and working in
professional world.
Practicum – Students gain experience
working with clients in a long term care/ community facility.
WHY THIS PROGRAM?
There are numerous
job opportunities for a person who has done Diploma in Food Service Worker.
Food service supervisors supervise, direct and co-ordinate the activities of
workers who prepare, portion and serve food. They are employed by hospitals and
other health care establishments and by cafeterias, catering companies and
other food service establishments. Workers in this unit group include counter
attendants, food preparers, kitchen helpers, food service helpers and
dishwashers. Counter attendants and food preparers prepare heat and finish
cooking simple food items and serve customers at food counters. Kitchen
helpers, food service helpers and dishwashers clear tables, clean kitchen
areas, wash dishes, and perform various other activities to assist workers who
prepare or serve food and beverages. They are employed by restaurants, cafes,
hotels, fast food outlets, cafeterias, hospitals and other establishments.
ASSOCIATED
NATIONAL OCCUPATION CLASSIFICATION (NOC) CODES
After pursuing a Diploma in Food Service Worker you are eligible
for positions falling under the following NOC Codes
NOC - 6311 Food service supervisors –
Food service supervisors supervise, direct and co-ordinate the activities of
workers who prepare, portion and serve food.
Common Job Titles which you can apply for include -
·
Dietary aide
·
Cook's helper
·
Hospital meal attendant
·
Hospital tray carrier
·
Airline food assembler
·
Meal attendant, hospital
·
Counter attendant, cafeteria
·
Fast-food preparer
·
Food counter attendant
·
Food preparer
·
Food service helper
·
Kitchen helper
·
Sandwich maker
JOB FUNCTIONS
Food service supervisors perform some or all
of the following duties:
·
Supervise the tasks and schedules of all staff including cooking
and service staff
·
Estimate and procure ingredients and supplies for meal
preparation
·
Prepare summaries for chef as per the requests from dieticians,
patients in hospitals or other customers
·
Organizes to meet work schedules
·
Maintain records of stock, repairs, sales and wastage
·
Organizes staff training in job duties, and sanitation and
safety procedures
·
Ensure that food and service quality as per regulations
·
May participate in the selection of food service staff and
assist in the development of policies, procedures and budgets
·
May plan cafeteria menus and determine related food and labour
costs.
Food service counter attendants and food preparers perform
some or all of the following duties:
·
Take customers' orders
·
Clean, peel, slice and trim foodstuffs using manual and electric
appliances
·
Prepare food such as sandwiches, hamburgers, salads, milkshakes
and ice cream dishes
·
Portion and wrap food or place it directly on plates for service
to patrons, and package take-out food
·
Serve customers at counters or buffet tables
·
Stock refrigerators and salad bars and keep records of the
quantities of food used
·
May receive payment for food items purchased.
Kitchen helpers perform some or all of
the following duties:
·
Wash and peel vegetables and fruit
·
Clean work tables, pantry cupboards and appliances
·
Store supplies in respective storage areas
·
Sweep and mop floors, and perform other duties to assist cook and
kitchen staff.
Food service helpers perform some or all of
the following duties:
·
Clear and clean tables and trays in eating establishments
·
Bring clean dishes, flatware and other items to serving areas
and set tables
·
Replenish condiments and other supplies at tables and in serving
areas
·
Remove dishes before and after courses
·
Perform other duties such as scraping and stacking dishes,
carrying linen to and from laundry area and running errands.
JOB REQUIREMENTS
Employers of food service workers usually
seek a person who has completed a college diploma. Since majority of the
Employers look for certification, additional certification and a practice
license in the related filed will be an asset. While entry level jobs ask for
no experience or minimum years experience, higher positions can be sought for
once you gain some practical experience in the actual workplace.
EMPLOYMENT AREAS &
PROSPECTS
There are numerous job opportunities for the graduate with Diploma in Food Service Worker in
the field of catering, hospitality and healthcare industry.
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